Cancellation and refunds
Updated 25 September 2026.
Digital purchases
These products are one-time digital downloads. Purchases are non-refundable for a change of mind after delivery, except where applicable law requires a refund or another remedy. Please read the product description and requirements before purchasing.
Delivery, defects and incorrect charges
This policy does not remove mandatory rights relating to non-delivery, defective or materially misdescribed products, or other circumstances covered by applicable law. If your download is missing or unusable, the product materially differs from its description, or you believe you were charged twice, contact us so we can investigate and provide the appropriate remedy.
Cancelling a payment
You can leave checkout before completing payment. Closing a payment window after authorising payment does not necessarily cancel the transaction. If money was debited, check the order status and contact us before paying again.
There is no recurring subscription to cancel.
Requesting a refund
Send the product name, order or payment reference, purchase date and the reason for your request using the contact page. Do not send full card details or OTPs.
We will review the transaction and the issue before confirming the outcome. We acknowledge complaints within 48 hours of receipt and resolve them within one month.
Refund timing
We initiate an approved refund within 2 business days of approval, through the original payment method where supported. Business days exclude weekends and public holidays in India. The time to appear in your account depends on the payment provider and your bank; we will share the available refund reference and timing when it is processed.